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Europe

A European buyer asks about compliance before price.

Compliance framework

The first topic discussed for a crane going to Europe is whether the product is properly documented under the relevant regulation. This covers designing to the relevant standards, preparing the technical file and issuing the declaration of conformity.

Since the buyer often runs their own conformity chain at their facility as well, having complete documentation delivered with the crane is the most critical part of the process.

Delivery and installation

In European projects, the scope boundary must be written especially clearly: who owns the rail line, who carries out installation, who is responsible for on-site lifting and scaffolding, whether commissioning and training are included.

Local occupational safety rules apply during on-site installation; personnel certifications and work permits must be built into the installation schedule.

Typical buyer questions

TopicTo be clarified
ConformityWhich standards the design follows, which documents will be delivered
Technical fileCalculations, drawings, operating instructions — in which language
ScopeRail line, installation, power supply, commissioning, training
TransportDelivery terms, dimensions, packaging and insurance
SiteLifting, scaffolding, occupational safety documents, work permits
Warranty and serviceDuration, scope, on-site intervention conditions
Spare partsCritical parts list and lead time

Technical terms

TermWhat it means
CE markingA mark showing the product's conformity with the relevant EU regulation.
Technical fileA file consisting of design calculations, drawings and documents.
Declaration of conformityA document in which the manufacturer declares the product complies with the relevant regulation.
Envelope / gaugeThe maximum dimensions that can be transported.

Frequently asked questions

What language should the documents be in?

Operating instructions and safety information are typically requested in the language of the country of use. The languages to be delivered must be stated in the contract.

Can a local company carry out the installation?

Yes; in that case, the limits of responsibility, commissioning and warranty terms must be separated in writing.

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